In my blog of 15 Mar 12 I discussed issues users were experiencing with data hubs in the North Sault area. Since then I have had a number of exchanges with both Rogers and Tbaytel about this matter.
I can say that both companies have taken the concerns seriously and are taking administrative steps and infrastructure action that should lead to improved service for the users. I will publish additional details once they become available.
I stated elsewhere that it could take up to six months from when I made an issue of the problems before there might be an improvement in the quality of service. Based on this forecast I expect to see some improvement during the summer of 2012.
