Wednesday, 17 September 2014

Antenna Installation for Deferral Account 17 Sep 2014

Just received a call this morning from the Crossover representative and made arrangements to install my DA antenna next week. 

First positive news in weeks. 

He said he had another 8 orders to date for installs in the area.

4 comments:

  1. Was the call from a local representative who will actually perform the install or from the person(Kate I believe) at head office?I live on St.Joseph Island,signed up for a DA account on Sept.3,received my hub on Sept.5 and was promised a call to arrange an install within 48 hours.Incidentally,the cable connection from my old 1210 hub to my Wilson antenna is not compatible with the new 1516 hub.

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    Replies
    1. It was from the local install company- Optik Technology.

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  2. Received my call this morning (Sept. 24) for the antenna install, caller ID was Citywide Electric. They said there would be no charge. Marty @ Horseshoe Bay.

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  3. Also got a call from Citywide - they had my in town address as the install location. Not sure if they were aware that the install is out in Marlette so I called them to ask. The person I talked to was not aware of the actual service address so I also called Bell -- who verified the Marlette service address is actually correct on my account -- so I don't know what happened. Supposed to get a call back sometime next week from the installer to sanity check.

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