Thursday 29 July 2010

Batchawana Outages Follow-UP

TBayTel confirmed they had a short term system outage and while the cellular network came back automatically, the Internet hardware needed a hard reset that required the dispatch of a service technician from the Wawa work centre.

They had no comment on  the remote reset action that users reported.

TBayTel is investigating further as why this happened at all and how to detect/respond to these types of troubles better in the future.  

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