TBayTel confirmed they had a short term system outage and while the cellular network came back automatically, the Internet hardware needed a hard reset that required the dispatch of a service technician from the Wawa work centre.
They had no comment on the remote reset action that users reported.
TBayTel is investigating further as why this happened at all and how to detect/respond to these types of troubles better in the future.
Listed below are the speed categories used by the CRTC and Industry Canada. ADnet will comply with this convention in all documents from this point forward.
Low-speed Internet service includes speeds that are below 128 kilobits per second (128 Kbps).
High-speed Internet service includes speeds at or above 128 kilobits per second (128 Kbps).
Broadband Internet access service includes speeds that are above 1.5 megabits per second (Mbps).
The CRTC issued a call for public input on Canadian telecom services on July 22, 2010. Details of the undertaking and how the public can participate are available on the CRTC website at www.obligationtoserve.publivate.ca
This consultation will last four weeks, from July 13 until August 10th, 2010.When the consultation is closed, all comments will appear on the CRTC’s website.
The CRTC is asking five base questions:
1. What services should be included as part of your basic telephone services today?
2. In the context of (universal basic wireline telephone access) , what role, if any, should the CRTC play in ensuring that all Canadians have access to broadband Internet service?
3. Do you think that cell phone service can be a substitute for traditional home phone landline service? Explain why or why not.
4. Do you think that wireless services (e.g. WiFi, 3G networks or satellite) can be substitutes for landline services to connect to the Internet? Explain why or why not.
5. For what activities do you use or expect to use your Internet service?
This is your chance to make your views known to the CRTC. You can be sure the industry based special interest groups will be.
I am receiving reports that there has been a number of outages affecting the Canopy fixed wireless broadband services off the Batchawana site. The problems seems to be associated with Canopy services only as the cellular services still operate during the broadband outages. Reports indicate that service can be restored remotely by the TBayTel help desk.
I am not sure if this is systemic problem or just some glitches during the burn-in period.
I will continue to monitor the situation and make my concerns know to TBayTel management .
The final date to submit comments to the CRTC on Bell’s Deferral Account proposals was 08 Jun 10. The CRTC issued a letter on 16 Jul 10 confirming this date and rejecting inputs received after the deadline.
From the wording of the CRTC letter it seems they are working towards a decision on the Bell proposal for the HSPA solution as opposed to the original DSL proposal. There was no indication as to the date that the decision will be rendered.
As a reminder, in the Algoma District, the Deferral Account decision affects the areas of SSM- Airport, Wawa, Goulais, Echo Bay and St. Joseph Island.
Additional information on the Deferral account may be found at http://www.adnetalgoma.ca/DA%20Summary.htm .
There is still no word as to when the Heyden cellular and broadband (high speed Internet ) or the Bellevue broadband (high speed Internet ) sites will be activated.
The delay is due to a difference in technical opinion between the tower owner and TBayTel on the impact of adding the necessary additional back haul and broadcast antennae to the Bellevue tower.
It has been a bit of a struggle but the first customer to get broadband (high speed Internet) service from the Batchawana site was connected this morning. The initial reports indicate the customer was happy with the installation process and the service.
