Sunday, 11 July 2010

Broadband Canada Announcements 09 Jul 10

The Broadband Canada announcements are coming fast and furious. Another round of announcements was released on 09 Jul 10 including three in Northern Ontario but not in the Algoma District. Based on the companies named, they appear to be fixed wireless and satellite based systems. 

The full list is available at http://www.ic.gc.ca/eic/site/719.nsf/eng/00050.html#july-06-2010 

Company

Region

Spectrum Telecom Group Ltd. / Blue Sky Economic Growth Corporation Beaucage, Chisholm, Rutherglen, Nipissing, West Nipissing, Sundrige, Strong, Estair, Wahnapitei, Skerryvore, Shawanaga, Bell Lake, Bonfield, McDougall, McMurrich, Armour

Galaxy Broadband Communications Inc.

Cochrane District

TBay Tel / Northwestern Ontario Innovation Centre Inc. Oliver-Paipoonge, Fort William, Neebing, Township of Shuniah
   

 

 

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Thursday, 8 July 2010

Broadband Canada Update

Broadband Canada published a second round of  vendor selections on 06 Jul 10. All seven locations are in the province of Quebec. Details can be found at http://www.ic.gc.ca/eic/site/719.nsf/eng/00050.html#july-06-2010 . This link also contains a link to a map showing the coverage of the projects announced to date.

Sunday, 4 July 2010

Latest Reports on Batchawana Installations

I have received reports that Quattra SCS of Sault Ste. Marie has been contacting potential TBayTel fixed wireless broadband customers in range of the Batchawana site to arrange for appointments to install the necessary hardware. I am still awaiting confirmation from either a customer or the TBayTel head office that installations are in fact taking place. 

Friday, 25 June 2010

Still No News On North Sault Area

TBayTel informed me at noon on 24 Jun 10 there was still no news on any of the points raised on Tuesday. The issues were taken to senior management but responses have not yet trickled down. 

Tuesday, 22 June 2010

TBay Tel Regional In-Fill (RIF) News 22 June 10

I took part in a lengthy teleconference with TBayTel personnel on Monday, 21 Jun 10. Areas of concern were :

a. Delays in commissioning of the Heyden cell and broadband site;
b. Why the availability of broadband off the Batchawana site is still not available four weeks after the broadband equipment was declared operational;
c. Why a potential customer was charged $95.00 for a site signal check when the TBayTel web site clearly states there will be no charge if there is no signal;
d. Deployment schedule for remainder of sites in the Algoma District portion of the RIF: Goulais, Flour Bay, Carp River and Michipicoten;
e. Lack of TBayTel generated information; and
f.  TBayTel and Rogers HSPA overlay status

 

A. A technical dispute between TBayTel and Allstream about mounting backhaul and broadband equipment on the Bellevue tower is delaying the activation of the Heyden site. The companies’ structural engineers are not in agreement over hardware loads and mounting hardware. No new due date was provided.

B. The network managers could not explain why the Batchawana site was not actively connecting customers. There was a suspicion that it may have something to do with consolidating enough requests to make the dispatch of a technical to the area economical. TBayTel will get back to me with additional information.

C. TBayTel agreed that the website would indicate there is no charge for a site visit. The normal procedure is to do an assessment of service availability at a location using frequency mapping software in association with Google Earth. If the signal is charted as good or marginal, a technician is dispatched at no charge. If a customer insists on a site visit after being told it not likely a signal can be received in the area, then a charge is levied if no signal is received. 

D. The target date to finish the reaming sites is 31 Dec 2010. The Goulais site has been selected at Buttermilk Resort and the necessary consultative processes are now in progress. The other three sites have not been finalized.

E. TBayTel admitted the information and publicity on the service was not very good and would take action to improve in this area.

F. Work on the HSPA overlay has already started in the western end of the network and should be available in the Algoma District in the fall of 2010. The CDMA (Bell/Telus) will be continued for the foreseeable future.

 

TBayTel promised to provide some follow on information and this will be posted as it is received.

Friday, 29 January 2010

Bell Deferral Account Proposal

 

Bell Aliant submitted a Deferral Account implementation package on 15 Jan 10 as requested by the CRTC on 25 Sep 09. It was published on the CRTC website on 20 Jan 10 and a copy is attached. Bell Aliant is proposing to serve the designated Deferral Account area by means of it High Speed Packet Access (HSPA) technology. This wireless based broadband (high speed Internet) service will make use of the Bell cellular infrastructure but will be a separate service offering with its own tariff. Known as Retail Wireless Broadband Service, Bell Aliant is asking the CRTC for approval of the following rate structure:

 

Monthly Rate - $31.95
Download Speed - Up to 2Mbps
Upload Speed - Up to 800Kbps
Monthly Usage Allowance - 2 Gigabytes (GB)
Charge for Additional Usage - $2.50/GB
One-Time Activation Fee - $35
Hardware - No charge
Term – Monthly

Included Services

5 e-mail addresses
Web-based mail
Connection Manager software
Basic Security services
Online storage (5MB)

The service will be billed one month in advance with a 30-day cancellation notice period. 

 

This rate structure will only apply to the Deferral Account home area of the user. Access outside the users’ home area will be billed at the normal Bell tariff rates.

 

Unlike the other carriers’ submission, the Bell Aliant submission did not include a detailed implementation schedule. Bell Aliant indicated they would provide the detailed schedule on 26 Feb 10. Their reasoning was they needed CRTC approval of the tariff before setting the schedule.

 

While a bit of surprise, a cursory review indicates that the proposal meets all the prerequisites of the CRTC Deferral Account decision. The greatest advantage is that it can be activated in many areas quickly after CRTC approval. Doubtlessly some Deferral Account areas will require the construction of additional access points but this should be made clear in the 28 Feb 10 submission.

Wednesday, 23 December 2009

Comments on a Telcom Dispatch Article

I submitted the following rebuttal to a  Fox Group Media article which implied that HSPA cellular service would solve numerous problems in rural areas.

 

Ms. Fox:

I wish to take issue with some of the comments in the Telcom Dispatch Issue 53, December 19, 2009 article entitled “Converging Environments in the Wireless Worlds.” I find some of the points misleading.

 

I am a resident of rural Canada, specifically the Algoma Distinct of northern Ontario, that only has spotty 1X CDMA service and very little likelihood of getting anything else in the near future In spite of owning spectrum for nearly two decades, none of the national vendors provide cellular service in the area except along the Hwy 17 corridor between Sault Ste. Marie (SSM) and Sudbury. If you are travelling along the Trans-Canada forget about using your HSPA or GSM phone after leaving SSM until you travel the 700 km plus to Thunder Bay (TB). Depending on the route taken, you may receive intermittent service between TB and the Manitoba border.

 

TBayTel, with assistance from the provincial government (Northern Ontario Heritage Fund Corporation) and the federal government (FedNor), has done a fantastic job in providing the service we have and their Regional in Fill (RIF) project targeted for completion in 2010 will enhance their CDMA service along the Trans-Canada highway corridor. However, numerous coverage gaps will exist especially on the alternate major highways. As of this writing, TBayTel has not made public any plans to install a HSPA/GSM overlay on their network.

 

While past articles in the Telcom Dispatch have been critical of government subsidies for rural areas, I think most commentators have ignored the fact that the cellular services provided benefit all Canadians that use the road networks across the area. As the article rightly notes, robust Information and Communications Technology (ICT) is an essential part of Economic Development (ED). As a fringe player in the ED arena, the first questions I am usually asked by potential clients concern the availability of cellular and broadband (high speed Internet) service. If an area does not have at one of them, the client quickly moves on.

 

Two areas that should be of concern to all but seldom get mentioned are safety and the environment. The north is an area of great distances. In the winter, the roads can be very dangerous. There are numerous examples of instances where cellular coverage has saved lives. Also, but using ICT, the need for travel and the associated pollution and carbon emissions can be reduced.

 

One of the myths being perpetuated is that HSPA will provide broadband (high speed Internet) to rural and remote areas. On the technical side, this might be true - if the service was available. The same reasons that make it uneconomical to roll-out IP enabled cable services and telco based ADSL broadband (high speed Internet) also apply to the roll-out of cellular services. This is one of the reasons cellular service is only available along major highways and in urban population centres. In a number of cases, where HSPA service is available, terrestrial based broadband (high speed Internet) systems are also available so there is not a lot of net gain.

 

However, the biggest draw back to the use of HSPA as a broadband (high speed Internet) alternative is the cost. People in the area who have used the HSPA or EV-DO option have often been shocked when they receive the first bill.  The current data plan caps in the 5 GB range are not realistic for a business operator or even a family with active teenagers. When the user reaches the cap, the cost per kilobit rises dramatically. The new entrant also seems to think 5 GB is just fine.

 

An alternate finding some acceptance in the area is point-to-multipoint (P-MP) wireless systems. Users appear willing to trade throughput for reasonable costs. Unfortunately, the many technical restrictions of P-MP may make it a short term stop gap. Many of the systems available will not exceed a download of 4 Mbps and most are restricted to 1.5 Mbps; unfortunately, this is the minimum service requirements under the Broadband Canada program.

 

In closing, I want to mention satellite “broadband” service. While it is available to all who can afford the initial outlay, it is not really a substitute. I speak from experience as a long time user. While it is better than dial-up, any application requiring a low latency cannot operate satisfactorily over the existing public satellite services. I have not met a user yet that is satisfied with satellite service, myself included.

 

P.S. I have attached a map I often use when trying to explain the distances involved in the north. It is often very humorous to watch the reaction. It shows an outline of the Algoma District overlaid on southern Ontario; both are the same scale.

 

map_combined_S&N (2)